eg77 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between the eg77 platform ("eg77", "we", "our") and the user ("you", "user"). This agreement applies to the eg77 website, mobile platform and all associated services.

eg77 is an online gaming and betting platform that provides services in the Bangladesh market. By accessing, browsing or creating an account on the platform, you acknowledge that you have fully read, understood and accepted these terms.

If you disagree with any part of these terms, please refrain from using the eg77 platform.

To use the eg77 platform, you must meet the following eligibility criteria:

• You must be at least 21 years old ("For ages 21 and above only")
• You must be a real person — no bots or automated methods are permitted
• You must be willing to provide the information required to verify your identity
• You must not reside in a jurisdiction where online gaming is completely prohibited

eg77 reserves the right to verify the age of any user. Providing false information about age will result in immediate account closure and all deposited or won funds may be forfeited.

3.1 Registration Process

To create an account on the eg77 platform, you must provide accurate and complete personal information. Each person may create only one account. Creating multiple accounts is strictly prohibited and will be treated as bonus fraud.

3.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You may not allow anyone else to use your account. If you suspect unauthorized access to your account, notify eg77 support immediately.

3.3 Accuracy of Information

If the information provided at registration changes, eg77 must be updated within 30 days. eg77 is not responsible for any issues arising from the provision of incorrect information.

3.4 KYC Verification

eg77 may request identity verification documents (national ID card, passport, etc.) at any time. The withdrawal process may be suspended until KYC verification is completed.

4.1 Deposit Methods and Limits

The following payment methods are currently accepted on the eg77 platform: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳200.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. After verification of the withdrawal request, processing is generally completed within 10 to 45 minutes. The same payment method used for depositing must be used for withdrawals.

4.3 Source of Funds

Users must ensure that all funds deposited into their account come from a legitimate source. Depositing money obtained from illegal sources is strictly prohibited.

4.4 Transaction Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). Applicable exchange rates will apply for any conversion to foreign currency.

• Deposits are generally credited to the account instantly
• If there is a delay due to a technical issue, please contact support
• Any suspicious transaction may be held pending investigation
• Accounts may be suspended in the event of a chargeback or payment dispute

5.1 Welcome Bonus

New members will receive a 100% bonus up to ৳20,000 on their first deposit. A minimum deposit of ৳200 is required to receive this bonus.

5.2 Wagering Requirements

To withdraw the welcome bonus, the bonus amount must be wagered 15 times (15x). For example: if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing.

5.3 General Bonus Terms

• Each bonus offer must be used within a specified period
• Multiple bonuses cannot be claimed at the same time unless explicitly permitted
• The list of games eligible to be played with bonus funds will be stated in the bonus description
• If a withdrawal is made directly from the account before the bonus terms are met, the bonus will be cancelled
• If bonus fraud is proven, the bonus and any winnings will be forfeited

5.4 VIP Program

eg77's VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback increases as you move to higher tiers — starting from 0.2% at Bronze up to 1.0% at Platinum. You can gradually advance to higher tiers through regular and active participation.

6.1 Game Operation

All games available on eg77 are operated by third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, etc.). Each game has its own rules and operating guidelines that should be read before starting the game.

6.2 Technical Errors

If a game is interrupted mid-round due to any technical error or system failure, eg77 reserves the right to cancel that round and refund the bet amount. eg77 is not obligated to pay out abnormal winnings resulting from an error.

6.3 Special Rules for Live Casino

In live games, the dealer's decision is final. If the connection is lost due to a technical reason, the game will be completed according to the dealer's normal rules. There is no appeal regarding the outcome of live games.

6.4 Sports Betting

Betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA and various leagues) and other sports events will be governed by the applicable rules and odds. If a match is cancelled, the bet amount is generally refunded.

The following activities are strictly prohibited on the eg77 platform:

• Any form of fraud, cheating or system manipulation
• Bonus abuse or creating multiple accounts for the purpose of collecting bonuses
• Use of automated bots, scripts or software
• Accessing or hacking another user's account
• Money laundering or processing illegal funds
• Modifying or reverse engineering game provider software
• Threatening, harassing or abusive behaviour toward other users
• Impersonating eg77 staff
• Operating an account with false information or a fake identity

8.1 Closure by eg77

eg77 reserves the right to temporarily suspend or permanently close any account for investigation, with or without reason. However, unless there has been a breach of terms, the valid balance of a suspended account will be returned to the user.

8.2 Closure by the User

You may request to close your own account at any time. Upon request, the support team will generally complete the process within 24 hours. It is recommended that all valid balances be withdrawn before account closure.

8.3 Self-Exclusion

Under the responsible gaming program, users may apply for self-exclusion for a specified period. During this time, the account cannot be accessed. For more details, please see the Responsible Gaming page.

eg77 is committed to protecting the personal information of its users. A detailed description of how your information is collected, used and stored can be found on the Privacy Policy page.

In summary, eg77 ensures the following:

• All data is kept secure using SSL encryption
• Personal information is not sold to third parties
• Information may be shared only with trusted partners for the purpose of providing necessary services
• Information may need to be provided to authorities due to legal obligations
• Users may request to view, correct or delete their personal information

10.1 Service Availability

eg77 endeavours to keep the platform running at all times, however temporary interruptions may occur due to technical maintenance, server upgrades or unforeseen circumstances. eg77 is not liable for any losses caused by such interruptions.

10.2 Third-Party Services

The eg77 platform uses services from third-party game providers and payment service providers. eg77's direct liability for losses caused by issues with their services is limited.

10.3 Financial Decisions

Online gaming and betting involves financial risk. Users participate at their own responsibility and eg77 is not liable for money lost. Play within your limits and only wager money you can afford to lose.

eg77 provides various tools to ensure responsible gaming:

• Deposit Limits: Set a daily, weekly or monthly deposit limit
• Time Limits: Set a limit so you do not play more than a set amount of time each day
• Loss Limits: The game will automatically stop once you have lost a specified amount
• Reality Check: Reminders about your playing time and amount at regular intervals
• Self-Exclusion: Temporarily deactivate your account for a specified period

Contact our 24/7 live chat for help with gaming-related issues. For more details, please read the Responsible Gaming page.

eg77 reserves the right to modify, add to, or remove these terms at any time. In the case of important changes, an effort will be made to notify users via email or through the platform.

Continuing to use the platform after updated terms are published will be taken to mean that you have accepted the new terms. It is therefore advised that you review this page regularly.

12.1 Dispute Resolution

For any dispute or complaint, please contact the support team directly in the first instance. In most cases, a friendly resolution is possible. Contact us at: [email protected] or via 24/7 live chat.

12.2 Severability of Terms

If any part of these terms is found to be legally unenforceable, the remaining parts will remain fully in effect. The unenforceable part will be reconsidered so as to bring it in line with applicable law.

• Privacy Policy — how your information is used
• Responsible Gaming — safe gaming tools and support
• About Us — an introduction to the eg77 platform
• FAQ — answers to common questions